Privacy Statement

Droomvilla vacation homes, located at De Trompet 1510 in Heemskerk, the Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Contact information:
Droomvilla vacation homes
De Trompet 1510
1967DB Heemskerk, Netherlands
+31 (0)85 222 06 88

Personal data processed by us
Droomvilla vacation homes processes your personal data when you use our services and/or because you have provided it to us yourself.
The following is an overview of the personal data we process:
• first and last name
• address
• phone number
• email address

Special and/or sensitive personal data processed by us
Our website and/or service does not intend to collect information about website visitors who are under the age of 16, unless they have obtained permission from their parents or guardian. However, we cannot verify whether or not a visitor is over 16. We recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at info@droomvilla.nl and we will remove this information.

Droomvilla vacation homes processes your personal data for the following purposes:
• processing your payment
• to call or email you if necessary to provide our service
• to notify you of changes to our products and services
• Droomvilla vacation homes also processes personal data when we are required to do so by law, such as data that required for our tax return.

Automated decision-making
Droomvilla vacation homes does not use automated processing to make decisions about matters that may have (substantial) consequences for individuals. These decisions are made by computer programs or systems without any human involvement (for example a Droomvilla employee).

How long we retain personal data
Droomvilla vacation homes does not retain your personal data any longer than is strictly necessary to fulfill the purpose for which it was collected. We adhere to the following retention periods for the following categories of personal data:
• General: Retention period no longer than strictly necessary to answer and/or process your request/question.
• Booking: Retention period of at least 7 years after final booking (due to legal administrative obligations).
• Newsletter: Retention period indefinite or until request for removal.

Cookies or similar techniques we use
Droomvilla vacation home only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is saved on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of our website and your ease of use. For example, they ensure the website functions properly and store your preferences. This also allows us to optimize our website. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any previously stored data via your browser's settings.

Google Analytics
Droomvilla vacation homes uses Google Analytics to collect data that provides insight into the use of the website. The following actions are taken to anonymize this data as much as possible:
• Google Analytics set up in a privacy-friendly manner
• Processor agreement in place with Google
• The last few digits of your IP address are masked
Google can provide this information to third parties if Google is legally obliged to do so or if these third parties process the information on Google's behalf. Droomvilla vacation homes has no control over this.

Accessing, modifying or removing data
You have the right to access your personal data, to correct it, or to remove it. You also have the right to revoke your consent to the processing of your data or to object to the processing of your personal data by Droomvilla vacation homes, and you have the right to data portability. This means that you can ask us to send the personal data we hold about you in a computer file to you or to another organization that you designate.
You can send a request to access, correct, remove or transfer your personal data or a request to revoke your consent or object to the processing of your personal data to info@droomvilla.nl.
In order to make sure you made the request for access, we ask you to send a copy of your identity document along with the request. In this copy, black out your passport photo, MRZ (machine readable zone; the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks at the latest.
Droomvilla vacation homes would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect your personal data
Droomvilla vacation homes takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you believe that your data is not sufficiently protected or there are indications of misuse, please contact our customer service or email us at info@droomvilla.nl.

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